Privacy Policy

1. Information We Collect

We may collect the following information:

1.1 Account Information

• Username
• Email address
• Account identifiers needed to provide access to the service

1.2 Subscription & Payment Status

• Plan type, duration, instance limits, and activation status
• Basic payment confirmation details (e.g., paid/unpaid, timestamp, transaction reference when available)

1.3 Support Information

If you contact support, we may collect:

• Messages you send to us
• Screenshots, logs, or technical details you voluntarily provide

1.4 Technical & Usage Data

We may collect limited technical data to maintain and secure the service, such as:

• Device/browser information
• IP address (for security, fraud prevention, and abuse protection)
• Basic usage events (e.g., login, activation)

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Activate and manage subscriptions
• Provide customer support
• Improve and maintain our services
• Prevent fraud, abuse, or unauthorized access
• Comply with legal obligations when applicable

3. Payments

Direct purchases are processed via payment providers (e.g., PayPal).

We receive confirmation necessary to activate your subscription, but we do not receive or store your full card details.

4. Data Sharing

We do not sell your personal information.

We may share limited information only when necessary:

• Payment providers to process payments and confirm transactions
• Service providers (hosting, security, analytics) strictly to operate and protect the service
• Legal compliance if required by law, court order, or to protect our rights and users

5. Data Retention

We keep your information only as long as necessary to:

• Provide the service
• Maintain security and prevent abuse
• Comply with legal requirements

You may request deletion of your account data, subject to legal or security retention needs.

6. Security

We take reasonable measures to protect your information.

However, no system is 100% secure, and you use the service at your own risk.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your data
• Request corrections
• Request deletion
• Object to certain processing

To request any of these, contact us.

8. Children's Privacy

Clashy is not intended for users under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of the service means you accept the updated policy.